I rejected an order but didn't instantly get money back?

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krh111 Level 1

April 6, 2013, 9:18 am

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I rejected an order but didn't instantly get money back?

I ordered a service which didn't work, the seller hasn't logged in, in ages. It was an instant download. I thought that once you reject an order your money goes back into your balance instantly?
Please help, thanks.

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karoshio

To cancel an order first go to your order URL. Select the red "Got Problems" link which is located above the reply text box then choose the middle option. This will start the cancellation process. Once the cancellation process completes either by the Seller accepting or 48 hours passing the money is returned to your SEOClerks account.

12 years ago

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