What if am not satisfied with my job

maxicollins Level 1

October 13, 2017, 11:30 am

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What if am not satisfied with my job

What will happen if a freelance would not meet up with my detailed needs? Will I get a refund?

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DarthHazard

DarthHazard

It depends on the situation of course. If you are are looking at getting a refund because you do not want that job anymore or if you are not satisfied with the job but even SEOClerks believe it was done to a good standard then you may not get a refund. But if the job was not completed to the best standard then you will definitely be eligible for a refund. Just contact SEOClerks and I'm sure they will be able to help you with any questions and problems you have.

7 years ago

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maxicollins

maxicollins

Thanks friend...thst's a great deal!

7 years ago

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augusta

augusta

I believe we can always try to explain what we need in detailed to the seller than always asking for a refund and until we are certain about that before we cancelled and asked for a refund, because I saying this from an experience whereby one is trying to conclude a project and a buyer has already canceled the project and asking for a refund but if you are certain that a bad job has been tendered then you can cancel and ask for a refund.You can do same here.

7 years ago

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maxicollins

maxicollins

Thanks for that...am just new here and need to make proper research

7 years ago

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Barida

Barida

I would suggest you try to interact more with the freelancer to understand the reason while such situation arose. I mean that we are all humans and there bound to be moments we can really not meet up with expectations. So, talking will help to bring a solution to that.

7 years ago

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peachpurple

peachpurple

I agree with you, interacting with the freelancer should be able to solve the problem instead of getting the refund. Might create awkward situation if the situation gets out of hand. Try to see what is wrong, talk calmly.

7 years ago

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Barida

Barida

That is the point that I was trying to make. I mean if both the seller and buyer of services on the internet try to make the communication tight, then there won't be issues of misunderstanding for I believe that we are all humans.

7 years ago

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DarthHazard

DarthHazard

I never even bothered to think about this when I posted my comment below. I think before you contact SEOClerks, like Barida has said it is important to talk and interact with the freelancer that did the job for you. Because it may just be a small mistake that the freelancer has made due to being stressed or just forgetting something so by talking to them they can help fix the issue and you can then be happy with the service you have received.

7 years ago

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RedVelvetJuliet

RedVelvetJuliet

I think you would have a better case if the job was not done properly, as in they didn't follow all the steps, rather than you just being satisfied. If a client just isn't satisfied, you may or may not get a refund depending on how nice or willing the freelancer is. If they say in advance they will give you your money back if you're not 100% satisfied, then you're lucky. If not, try to talk to them and see what goes from there.

7 years ago

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maxicollins

maxicollins

Alright! I got you all right! Thanks for all your contributions and I think am good to go now for my work.

7 years ago

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wiseagent

wiseagent

"If you are not happy with the road you are walking... Then create a new road"

This quote is from Sandra Bullock's character in the movie "Our Brand Is Crisis" (a movie about the backstage of the big / dirty world politics). Be brave enough to throw it all up, give it up, and be able to start over.

I'm not saying that this is an easy thing to do, but at some point in our lives it must happen.

7 years ago

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Authord

Authord

Well, it depends on the agreement and contract, you can only request for refund when there is a breach of contract. But don't think that a refund might come as easy as it sounds. So it's advisable you review and check the work done and the place that needs attention, then the freelancer can be contacted to make amendments with respect with the contract. Then if it is not up to the mark, then you can contact support and get your refund.

7 years ago

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kgord

kgord

Yes, I would try to give the freelancer every chance to correct the work too. They might have misunderstood, and might be able to correct the work if you tell them in depth what you want. Sometimes unclear expectations are the problem.

7 years ago

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overcast

overcast

Usually you can get a refund. But please make sure your requirement are clear. And this way you can help freelancer from the frustration they get when customer changes their outcome. So it seems like job satisfaction is not going to be easy. And it'd be reasonable to see how the freelancer can work out in such situation. I can tell you that it's possible to get a refund for most of the time. But often the disputes are not good.

7 years ago

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keen2write

keen2write

When you are talking about Not satisfied by your job do you mean when they have delivered the work to you. If so maybe you can talk to the seller and explain what you needed to be done. But also can I say before you even order you should always read what the seller is providing and also the information in detail the seller needs from you. Communication is important between seller and buyer I know how frustrating it can be if your a seller and you did all the hard work that the buyer needed and you only get the information which the buyer provides you so there far communication is very important before you order. If not sure before you even click order inbox the seller find more out about the service they are providing.

7 years ago

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Pixie06

Pixie06

I will advise you to read the 'Terms of Service' of SEOclerks. You will be refunded if the work was not completed. You may also contact the seller to get a better idea as to why the latter has not been able to deliver. Maybe you can sort out things between yourselves. Here is the link to the 'Terms of Service'. Look at Section 11. https://www.seoclerk.com/terms_of_service

7 years ago

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PinkTurtle

PinkTurtle

Getting a refund in this business is not an easy thing. I think the best way to prevent the "bad service" from happening is to really explain in detail to the person what you want and how you want it. That way there shouldn't be any mistakes and the next time add in the contract that if the service is not consider a "good quality service" and it does not meet your requirements the money will need to be refund.

7 years ago

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Authord

Authord

Yeah, it is really a tug of war getting refunds this days, especially when the money involved is some little bucks. And if so, then I don't really think it will be feasible. But you can get back to the person, by leaving a very poor rating, to clamp down on his earnings.

7 years ago

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DenisP

DenisP

The results are most likely going to depend on where you're conducting your business. I'm not entirely sure of what the conditions are on SEOClerks, but I know that plenty of websites demand a certain standard from their freelancers. If the higher ups establish that the freelancer didn't meet said standards after you file a complaint stating you aren't satisfied with the work, then you will most likely get a refund or the freelancer will have to redo the assignment. On the other hand, if the freelancer has met company quality standards but you're still not satisfied, you're probably going to have a hard time getting a refund.

That goes for buying through agencies though. When it comes to individual freelancers, you're at the mercy of their own goodwill.

7 years ago

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saygorem

saygorem

As far as I know, freelancers do not get refunds because we are paid according to our services. We can't take money in advance in our clients in the way you want. We must work hard and strive to work for our earnings to prosper. It is only fitting to accept offers and get the job done and not cancel and put the job order in hanging. God bless and keep working hard.

7 years ago

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kgord

kgord

I think trying to explain more what you need is the way to go. IF a freelancer can't deliver then you don't have to use them again. Most people do want to do good work so if you give them an opportunity to do so you may be happy with the final results.

7 years ago

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wiseagent

wiseagent

Yes, unfortunately what is missing for many people is just an opportunity to show what they can (and indeed, know) do. This is one of the reasons that make people feel very frustrated with this world of freelancers (which sometimes is kinda very complicated).

7 years ago

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iamawriter

iamawriter

Whenever a job is taken up or given there are are terms and conditions that differ from situation to situation. Surely there must be similar terms that you may have signed. Having said that there are exceptions to every rule. You could follow an approach with that in mind.

7 years ago

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Everett

Everett

It is very unfortunate that you are not satisfied with a completed job. What you should do before you buy anything is to research, research and research some more. Some sellers on here are not too good, and the more the community is aware of a bad service, the quicker that 'freelancer' will leave. It's best practice to precisely state what you want from the freelancer/seller. This way, in-case you were to ask for a refund, it would be much easier for the support (if you filled out a support request to get a refund) to get an idea of what you wanted, and to see if the seller met your needs.

Now, there are options to reject delivered orders, or to even cancel them. This is your sole discretion. I would see if the seller/freelancer can meet your needs, and if not simply request mutual cancellation of that service.

7 years ago

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Heatman

Heatman

Never underestimate the power of asking questions in any business dealings that you intend on going into, you would be surprised with the kind of information you would gather. It would definitely empower you to know if the business is worth going into in the first place.

7 years ago

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potentialwriter

potentialwriter

Yes, you can always get a refund once you are not satisfied with the service delivered at any point in time. Whether you are buying from SEOClerks platform or Fiverr platform, the security of buyers has been catered for. That is the reason sellers are not paid instantly. Those platforms allow some days for buyers to complain or give an expression of dissatisfaction on the service delivered by a seller. The amount paid will then be refunded once they ascertain these complaints.

7 years ago

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Judas2018

Judas2018

If you don't like the results of your purchase you can always ask for a refund. But just be sure that certain parameters were set during the purchase. If you ask the seller to do something outside of the service they offer, or put unrealistic expectations on an order - it makes getting a refund that much more difficult.

7 years ago

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jaymish2

jaymish2

I agree it depends on where you get the work done. I also hope that you gave adequate instructions before the work was done. This is the problem many freelancers have. Instructions given at the begging are often sketchy. When the work does not turn out as expected they are blamed. Please remember the person is not in your head and if you don't tell them what you want, they can't guess. Most sites will refund you if you're not satisfied.

I sometimes think this is unfair especially if there is nothing wrong structurally with the content. Sometimes the buyer just doesn't like it and yet the freelancer has worked very hard at it.

7 years ago

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potentialwriter

potentialwriter

If you are not satisfied with your current job, then it's time to have a change of jobs. There is one thing called job satisfaction and that's what makes you feel comfortable with the job you are doing. Once there's no job satisfaction, it's high time you stopped doing such a job and be on the look out for a better job offer. Above all, you should consider creating an online job for yourself which costs you nothing but only a computer device and an Internet connection.

7 years ago

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Corzhens

Corzhens

I have read some discussions about the need for a “back job” that was abandoned by the service provider. From what I understand about the situation, a refund is in order. However, a dispute on a work contract has 2 sides that the other party should be given the chance to explain his side on what really happened. Maybe you can file a complaint and it will be resolved by an arbiter.

6 years ago

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