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I want to say this first off, there's no way to absolutely negate all chargebacks from happening. People who do chargebacks with either use their card and report it stolen in order to get their money back or they will actually steal someones card and hope they payment goes through without the card holder noticing prior to receiving the items.
I've dealt with my fair share of fraudulent purchases resulting in chargebacks and I can tell you that they are not fun. The little $10 chargebacks are pretty annoying, but the main ones you'll see are for the larger packages or items you sell.
Now then, here are some ways to deter people who plan on purchasing from you with a stolen credit card or use their own but intend to report it as stolen so they get their money back.
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Lynne
I guess maybe the baby product niche is not full of people wanting to commit fraud? They are probably so tired from their new babies that they wouldn't know how to commit fraud... lucky for me.
However I did wonder how other large online stores dealt with this and how often it happened.
Great tips that you and Mike have given here, thanks. Thanks for these tips Razzy. I was expecting to one day get a chargeback or fraudulent transaction on my online store... but thankfully I never encountered that ever in the few years I had my store. I guess maybe the baby product niche is not full of people wanting to commit fraud? They are probably so tired from their new babies that they wouldn't know how to commit fraud... lucky for me. However I did wonder how other large online stores dealt with this and how often it happened. Great tips that you and Mike have given here, thanks.
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