What's out there for automated social media?

Rwakefield87 Level 1

September 16, 2016, 8:19 pm

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What's out there for automated social media?

So I have some ecommerce sites and I am
looking for a program that I can use that may help with making one post to several social media outets? Any suggestions for this or any other type of service pertaining to social media is greatly appreciated!

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TommyCarey

Pushing the same exact post to every social media website won't work as well as you think it will. Cristian actually posted a pretty good topic HERE about how one post might work on one platform but bomb on another.

As for automating, I would highly recommend hootsuite. It may not be as automated as you like because it's more of a social media management tool, but you should definitely check it out.

Hootsuite lets you be logged into your social media platforms at the same time and you can post to all of them through one interface, which is extremely convenient. You can post to your own profiles and pages, not to groups. If they set something up to post to groups then I'm sure they'd get an explosion in sales but it would be quickly followed by angry social media platforms because of all the spam lol

Not only can you post to your pages, you can respond to comments and messages sent to you through the platform. Another great feature of hootsuite is that you can schedule your posts so that you don't actually have to be behind your computer typing up content. You can write up 10 posts and have them go out every 3 days in order to cover the entire month. You can't automate your responses to comments I don't think. But even if you did, it wouldn't be a good idea to do so since your auto responses would be canned and very general. You'd want to log into your platforms and actually comment back with detailed info so people can see you're involved.

Just remember, customer service goes a long way

8 years ago