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Sometimes when a client orders from you, you can tell them about your other services too and chances are, they will purchase them. I've had that happen many times where I thank someone for ordering, and then also tell them to check out my profile or tell them about some other similar service I have that is better or something.
Sometimes I'll do this before I deliver the order. And sometimes I'll do it after I deliver the order. In the majority of cases that I do it though, generally, people prefer to purchase them before I delivered.
I don't know what it is that makes that a fact. I guess it's that they're already in purchase mode if you know what I mean and are more likelier to purchase it if they are doing a bit of retail therapy.
But what about you? Do you upsell to your clients? Before or after? How do you go about doing it without it looking like you're forcing it on them?
If so, what works best for you when you try to upsell to a client?
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Lynne
I don't like being offered an upsell before my work is completed. For some reason I find it a little cheeky. I prefer it when I receive a nice unexpected bonus when my order is complete, like a discount off my next purchase. :) I don't like being offered an upsell before my work is completed. For some reason I find it a little cheeky.
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