idealmike
Level X3
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Many sellers get clients which they work for. And then when the work is complete, deliver the order and then that's it. They no longer speak with or talk to that client again. But sometimes it can be worth telling them that you'll "check in" on them from "time to time" to see how they're getting on. From my experience, most clients really like it when you say this to them as it shows that you care about their business. Sometimes I'll go through my old clients list that I used to work for or have done work for and drop them a message to see how they're getting on. And to see if they need my service(s) again. Also if I have updated my service that they purchased before, I can use that as a reason/excuse to message them saying something like "I just thought you might like to know..".
Not everyone will reply back. They could be doing anything and not have the time. Or perhaps they don't have the money for your service right away. But sometimes, doing this, you'll get a new repeat sale from that client. Sometimes some clients are really happy you have "followed them up" and they purchase again for it too.
I would say, if you have some free time. And you're not too busy. Go through your old clients lists and send them a message. Just asking how they are, what they're up to. How they're getting on. If they have any more feedback or anything and just to see if they need any help with anything or need your service again.
You could even give them a time sensitive discount coupon code as well which can motivate them to purchase your service again before it expires.
But what about you? Do you follow up your clients from time to time?
Or do you prefer to burn the bridge after the first time?
Or are you simply too busy to follow up old clients to drum up some sales?
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TommyCarey
If I have a bad client contact me again and want to sign back up, I'll usually increase the amount per month that they have to pay and I'll make them sign a 1 year contract just so I know they'll pay lol. If they don't pay, they get sent to collections because I'm not dealing with their sh*t.
If I have a good client and the work we're doing is going well, I will usually keep doing the work after they stop signing up. I won't do the same amount of work because I can't allot that amount of time for free stuff. I do about 1/5 of the work just so their rankings don't plummet into the depths. I don't tell them that I'm still doing the work, I just let them know that I'm always here to come back after they're making some more money
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