sanfora
Level 1
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Some buyers make a purchase and then leave an order incomplete so that it never gets started.
I have tried to contact the buyer to tell him how to start the order but to no use.
What's to be done when a buyer makes a purchase but refuses to give the information required to start an incomplete order?
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Everett
Some sellers don't mind incomplete orders, and let them linger on their sales dashboard until the buyer is ready to submit the service requirements. I wouldn't necessarily bother a seller that has an incomplete order because usually, most of the time, they will respond to the order and it'll get started. So if you let it linger than is one sale more than you would've had, other than getting the incomplete order canceled. If you have an incomplete order, there is a script siteside that will email the buyer everyday until they respond to the order. If they fail to respond to the order in a couple of days you could message the buyer. However, if that doesn't work you can contact support to cancel the order. Some sellers don't mind incomplete orders, and let them linger on their sales dashboard until the buyer is ready to submit the service requirements. I wouldn't necessarily bother a seller that has an incomplete order because usually, most of the time, they will respond to the order and it'll get started. So if you let it linger than is one sale more than you would've had, other than getting the incomplete order canceled.
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