Any tips to reduce my response time please?

EliteWriter Level 2

July 19, 2016, 1:42 pm

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Any tips to reduce my response time please?

I would really like to reduce my response time. No matter how promptly I reply it has always been at 1 day, and there was a time where it was 20 hours, but never less than that. Any tips please?

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TommyCarey

TommyCarey

Reducing your response time is pretty simple, you just need to respond extremely quick lol

Let's say when you started out you took, on average, 2 days to respond. This will then show a response time of 2 days, obviously. Since you're at a 1 day response time you will just have to be quicker when someone asks you a question.

What you an do to reduce your response times:

Log in frequently and check your inbox and alerts. This will show you if someone has messaged you and you can respond accordingly.
Stay logged in and refresh the page every 30 minutes. By doing this you'll drop your response time drastically since your response time will be less than an hour. If you stick with this for a couple weeks you'll notice your response time start to move.
If you have a smart phone, make a shortcut on your main screen that is linked to SeoClerks. This way you can just click the icon on your phone and it will open up SeoClerks. You can then respond to any questions from you clients or potential clients even if you're out and about.

Now you won't be able to respond every 30 minutes to an hour because we all need to sleep. So if you're an active seller and get a lot of questions, some of them will have an 8 hour response time, this could be longer or shorter depending on your sleep patterns. If you're typically responding every 30 minutes to an hour then the 8 hour responses won't hurt your times as much since the majority of your responses are quick. Even if half of your responses are 8 hours and the other are 1 hour, your average will still go down to just 4 hours which is still pretty quick

8 years ago

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EliteWriter

EliteWriter

I posted this discussion because I cannot understand how come I reply within minutes during the day, since I basically have my laptop switched on all the time and whenever an email comes in I either see it on my mobile if I am in another room, or directly on my laptop, but the response time has always remained so high. So I honestly do not know what else I can do. I think the longest I ever took to reply to a buyer was maybe 7 hours because they send exactly when I go to bed, until I reply first thing in the morn.

8 years ago

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CryptoGuru

CryptoGuru

i like that stay logged in idea that is actually smart that way you can really keep up with your notifications and every thing else you need to keep tabs on also i liked how you mentioned sleep now people got to understand you tend to get your self in to a routine see what i am saying about this is that being in a routine all the time can really be a bad thing for you , you know it might be the way you organize your self that sets you back you might to re organize your work times in order to make faster responses

8 years ago

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Everett

Everett

I have instant delivery services, i think this may help reduce the time..

Here's my response time:

Response time of 1 hour

Usually it takes me a couple of hours to actually reply to an order that is not instant delivery. You may want to look into some instant delivery services. I believe the reason for my response time being so low is due to the instant delivery, because as I said it takes me a little bit of time to respond to new/active orders. I could be entirely wrong, but it never hurts to try! Let me know how it goes for you if you decide to have an instant delivery service.

8 years ago

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EliteWriter

EliteWriter

I guess it might help, although I used to have a service where I delivered an article within 24hours, but I only make that active when I am free or am about to complete all orders. Unfortunately at the moment I am not able to do that as I have several orders to see to.

8 years ago

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ajlancer

ajlancer

Hi EliteWriter thanks for your nice question. I checked your profile and I saw your response time now 1 days. It is not bad as well. Yes response time very importance for attract to buyer. If your response time keep low always, I believe sell will increase as usually. To keep response time low you should response to all current purchased service immediately. And if buyer ask any question for previous orders, replay as soon as possible. And you can check all unread service from here (unread). And for immediately notification, you can use email notify on your computer. I am using GmailChecker by jasonsavard and it is an extensions for chrome.

Regards by Ajlancer

8 years ago

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