Do you think that customer feedback software could help in content marketing?

Do you think that customer feedback software could help in content marketing?

There are certain software tools that are intended to offer insight about how well your content marketing is doing, such as overall ratings for your content, and feedback that readers may want to give about it. Some examples are Kampyle and 4Q. However such tools are not that popular and I feel that it is a pity that they are not always utilized to keep track of how well your content marketing strategy is, or not. Your content satisfaction ratings should be checked out and tracked, so as to see if you addressed what people were looking for or not. Corrective action can thus be taken accordingly.