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Did you read this story about the dissatisfied Christmas shopper who posted a negative review online about a website and now being slapped with a $3500 fine for 'libel' and has bad credit as a result of being reported to all three major US credit reporting agencies?
Apparently, there is some tiny print in that site'sTOS that says if you purchase from the site you won't say negative things about the site in public, such as posting bad reviews online.
The exact language reads:
"In an effort to ensure fair and honest public feedback, and to prevent the publishing of libelous content in any form, your acceptance of this sales contract prohibits you from taking any action that negatively impacts kleargea r.com, its reputation, products, services, management or employees."
http://news.yahoo.com/woman-gets--...s-233833012.html
This could seriously deter online shoppers from posting truthful reviews on Amazon and eBay and other big sites. And, considering reviews are the best way to know if a seller or site is reputable and trustworthy that could damage a site's ability to offer quality products or services.
Please take a look at the article and comment with your opinion on the situation and if you think other sites will be adopting these TOS to prevent dissatisfied site visitors from posting negative reviews online.
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I think is a complete joke! and im not meaning joke as in not true or funny, im meaning Terrible! Any shop / online store selling products or services should always be open to both good comments and bad ones.
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So much for freedom of speech which seems to now be a long distant memory controlled by big business and eCommerce.
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There's free speech and then there is slander/libel. So you should really be careful what you say either online or offline as many of these freedom of speech rights are modified by other rights.
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Lol wow. That is taking away freedom of speech. Is that legal? Will it stand up in court?
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You guys need to understand "Freedom of Speech" The first amendment to the US Constitution says "Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances."
That does not mean, a website or company cannot censor you on their website. Wal-Mart can kick you out of the store and A&E network can cancel your show, simple as that.
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I'm sure we could just boycott the offending website until they decide to play nice.
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I'm sure we could just boycott the offending website until they decide to play nice.
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No need to tolerate abusive behavior from big companies when you can just as easily shop elsewhere online and offline. Though the key to making a boycott work is to announce you are boycotting that site and encourage your blog readers to do the same.
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Here's me playing devil's advocate...lol
Even micro job sites give you the option of deleting negative feedback once you surpass certain levels. Is it fair to the buyer, to give them misconceptions of the service reviews? In the same breath, however... Is it fair to the seller who rarely gets negative feedback to give them a label with having some. Wouldn't they be deserving of having it removed?
There's always a fine line with these issues, and makes me think of everything around me and what I see. It doesn't make it right or wrong, but it does (and should) make a person think outside of the box
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Just to represent the other side of the argument, has anyone actually read this woman's review? Maybe it was inflammatory and if she did make libelous statements, wouldn't the company have the right to impose some kind of penalty?
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Hunter
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