What is the use of Online Status?

i feel your frustration but we can not downgrade his level if he is not answering your question with in 1 or 2 hours.

Hm... Interesting... But i personally many times looking who is online or not. Specially when i need to outsource some job and when it has to be done quickly.

In other hand, many times i am "online" and my profile show green light, but i am reading something somewhere else, doing some other job or whatever and when someone contact me i still maybe answer couple hours latter :confused: because i didn't see message right away.

Sooooo someone suggested new feature to get some sort of "sound" signal when new message is received and i guess it would be very handy to have in most cases ;)

and there should be a way that buyer must always mark order as complete instead of completing automatically

I have seen the status shown on every person account, either online or offline. But, I don't find much difference between the two. Because, If we order a service, We would like to have some interaction with the seller. So, We will check him, whether he will be online or not? If it shows online, we will send a message, But, We are not sure, whether the person checks our message or not? Its better, if SEO Clerks introduce to make people know, whether their message has been seen by the other person. And it is necessary for a high rated seller to reply to their buyer's message, to continue his ratings. Otherwise, degrade his level. So, How many can support this thread?

because some buyer after giving them a great job they will never give you reviews which means they do not appriciate the services you gave them which is very bad

Some sellers have dozens or hundreds of orders going at once, so it's unrealistic to expect a response to your message within minutes. And, he might not be ignoring you. As said before, that seller might not have seen your message. Often, the big sellers will have specific support hours/days where they have a staff member respond to orders. And, the rest of the time is spent working. This will vary by seller and every seller has their own method for handling follow up. However, if you're not getting any response from seller at start of order (such as within 24 hours), you should submit a support ticket to ask for help. If the seller has become non-responsive and is clearly not working on your order - such as not responding for days after repeated attempts to contact them, then I would suggest a mutual cancellation. If seller comes online to reject your offer of cancellation and still doesn't respond, then you can ticket to ask for staff help.

yes i also agree to that also to accept the mutual cancellation order when seller do not respond in 48-72hours becuase many seller do have a lots of order but in the next 72hours and you heard nothing from the seller then you should go for mutual cancellation of order

so then you should go for the mutual cancellation