kash2u
Level 4
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If I send too many mutual cancellation requests to my buyers, will it be any negative effect in my rating.
@Cheetah7985 No my friend!! You take me wrong :-( Suppose your 3-4 buyers ordered your service within 1 week & then they feel that this service is not what they expect, so they ask me to cancel this order. & then I have to send mutual cancellation to all these buyers.
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Ahhh I see. Hmmmm I have not noticed any negative marks on buyers that are attributed to cancelled requests. As long as they are not leaving a negative comment on your service, I imagine it would be fine.
When I am looking at other user profiles, there's nothing pertaining to cancelled jobs.
Hope that helps although it is not a definite answer! I have not run into that problem yet.
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Mutual cancellations don't affect your ratings, as a mutual cancellation is an understanding by both the seller and the buyer, who both agrees on a cancellation.
That said, I'd take a look at myself and my business if this where to happen, as this probably becomes time consuming from time to time.
I'd ask myself these questions..
- Why do my buyers ask for a refund and/or cancellation of the order?
- Why should I refund..?
- Does this happen because of bad information and/or bad understandings?
Hopefully you don't take me wrong here, but it's important for both you as a seller and for buyers to understand each other. If you don't, then there'll be mistakes. In this specific scenario, it sure looks like something is a bit messed up, even if I can't tell if it's from your side or your clients.
Hopefully you'll be able to overcome this. Good luck!
Regards,
hitmeasap
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kash2u
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