Will I ever get my level 3 back?

Will I ever get my level 3 back?

Hi! I have been buying from SEOClerks since October 2014, I made about 400 Dollars of purchase and in the late January or early February got Level 3. I started selling here in the mid or late February and I was level 3 till yesterday but out of the blue I am seeing my level being reduced to 1.

This I saw being happened to a couple of other sellers too earlier. I suspect it's because most of my orders are running late. So, my question is "Will I ever get back what I have lost"?

Thank You