1. I was a Data Entry Specialist for 4 years, where I would schedule appointments, contact clients for various things, manage accounts receivable/payable/assets/liabilities and put them into Excel, update the company website, etc.2. I have been working with PowerPoint, google docs, MS Word, Excel, and Access for 6 years and I have both a Windows desktop and a Mac laptop, so I'm familiar with both environments. I would use Excel everyday to submit and record receipts and accounts payable/receivable and I would use QuickBooks as well.